At this time, we will do a walkthrough of your home with you, taking note of your areas of concern. I will tell you which spots you can expect to come out and which ones may be permanent.
We will move a couple pieces for you at no charge. Large items such as: beds, dressers, and televisions will not be moved. Please have these items moved prior to our arrival if you would like them cleaned underneath. In general, large pieces that have never been moved aren’t subjected to regular foot traffic, so a simple vacuuming would do just fine.
Once we have your approval to get started, we’ll place moving blankets to protect your hard surface flooring from any equipment we bring into your home. At this time, corner guards will be placed to protect your walls from any of the hoses we use during the cleaning process.
We will apply a pre-spray solution to all areas of your carpeting that are going to be cleaned. This solution loosens the soils away from the fibers, allowing them to be flushed away.This safe solution takes care of nearly all of the soiling and spots on your carpet. Any remaining spots will be treated once this step is complete.
AGITATION OF THE CARPET FIBERS
Depending on the soil level of your home, we may use a carpet groomer or rotary machine to help further loosen the soil from your carpets.
RINSE AND EXTRACT WITH PURIFIED WATER
Once the pre-treatment is allowed proper dwell time, your carpet is rinsed with de-ionized water. This water is so pure that it has no minerals left, leaving your carpets softer than ever before. This is very important, as we never use any detergents through our machine that will cause rapid re-soiling.
POST SPOT TREATMENT
Any spots that didn’t come out during our normal cleaning procedure will be taken care of at this time. Most of these spots will be from an artificial dye such as Kool-Aid. There is a small additional charge for removing these spots. Please note that they are sometimes permanent.
GROOMING OF THE CARPET FIBERS
Your carpeting will be groomed to remove any wand markings and also to promote faster drying. Typical drying time is about 3 hours.
We will do a walkthrough of your home with you to ensure your complete satisfaction.